SOME FUNCTIONALITIES FOR THE
Mobile Guest Journey
Check-In
Guests can choose “stay enhancements” as well as a preferred way of getting the Key.
Information
Easy way to provide valuable information about hotel services, loyalty program, events in the surrounding …
Up-Selling
Push notifications and simplified ordering processes for various add-ons, based on smart segmentation.
Keyless Entry
Provide optional ways for a frictionless check-in process until the room.
Concierge
Increase revenue with additional offers, promotions, activities, events, third party offers …
Remote Control
Integration with TV systems enables guests to use their mobile device as remote control.
EPG
Also the EPG can be shown on the guest device (integration with TV system needed).
Streaming
Streaming OTT content (Tencent Video, iQiyi, Youku etc.) to the TV in the room.
Messages
Messaging between guests and hotel for enhanced and simplified communication.
Check-Out
Provide easy, fast and comfortable way to check-out and get invoice.
Survey
Get valuable direct feedback from the guest, engage them to write a review regarding their stay.
Future Revenue
Special offers for the next stay, based on segmentation and data collected.